Meet Our ISVA Team
Our ISVA team is dedicated, passionate and highly skilled, and they will introduce themselves to you when you start working with them. They will tell you more about their role and agree with you on how best to support you.
An ISVA will:
- Respect your confidentiality
- Value and respect you
- Believe you and will offer a safe non-judgemental space where you are respected
- Agree with you on what support we can offer
- Be on time for arranged appointments
- Provide you uninterrupted time, without external distractions
- Respect your boundaries
Your ISVA will ask you to:
- Be respectful of any staff or volunteer that you come into contact with while receiving our support
- Keep to the ISVA Service Support Agreement
- Let us know if you can’t attend any appointments
- Be on time for arranged appointments
- Not attend appointments if you are under the influence of drugs or alcohol
Specialist ISVAs
All of the ISVAs at RSACC are able to support all our clients and we always tailor our support to best match your individual needs. However we recognise that some people may be more comfortable working with a specialist. Our specialist ISVAs are experts in their areas, and if you would like to request their support, you can indicate this on the referral form, or when you speak to us.
Survivors with Learning Disabilities/Difficulties and/or Autism
In this video, our specialist ISVA Jasmin provides you with more information on the support she offers to neurodivergent survivors and survivors with learning difficulties/disabilities.
Please note: You’ll hear the terms neurodiversity and neuro
Older Survivors
In this video, our specialist ISVA Karen provides you with more information on the service she offers to older survivors.
Children and Young People
Our Children and Young Persons ISVA is Laura-Grace. In this video Laura-Grace provides you with more information on the service she offers to children and young people.
Our specialist ISVAs also support general clients. Therefore if you request a specialist ISVA we will endeavour to provide one for you, however due to workloads this may not always be possible.
Our ISVA team is managed by Hannah who has managed a variety of teams in the third sector including in youth work, employment support and social housing, delivering front line services. You can ask to speak to her directly by contacting us at info@rsacc-thecentre.org.uk.
ISVA Referrals
If you are aged 13 or over and would like to refer yourself or somebody else for our ISVA service, you can do so using the secure online forms below:
If you’d like to speak to a member of our team for more information, please give us a call on 01325 354119 or email info@rsacc-thecentre.org.uk.
We try to answer calls within office hours. If we are unavailable please leave a message on the answer machine and we will get back to you.
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Read Our FAQs
Take a look at our Frequently Asked Questions section to help with any queries you might have about our ISVA service.
Contact our anonymous Emotional Support Services
You are not alone
We are here to help you and, no matter how hard it may seem, we will get there together.
Testimonials
The training sessions were engaging, very informative and eye opening. The information on the statistics and range of services was very useful to know as they helped understand the scale and difficulties with sexual violence etc.
This group has helped me massively to understand it’s normal to feel this way, that others relate to how I’m feeling and has helped me understand how I feel about my trauma.
It’s made me a happier, stronger, more confident, positive person!
I enjoyed meeting others who understand what I have been through. Their support and encouragement to talk and the group exercises to learn to cope were fabulous. I enjoyed hearing the other members coping mechanisms. The most impactful thing I’m taking away from the group is that it was NOT MY FAULT.
I am no longer hiding from life and I have learned to say yes and no. I now do things for me!
My time here has been so helpful to me. Having time to step back and look at some of the difficult things that have happened in my life and recognise I have strength has been so precious to me. I am so thankful for being able to access such an amazing safe haven! You have given me the opportunity to step back and breathe again. I feel like a stronger person, able to face the world and live again. I am empowered!
Just a quick note to say thank you for listening to me and helping me to rebuild my life. I feel happy and like I am ready to live again. Life is good. I never thought I would feel this good again. Talking has helped me through the darkness and to clear out the weeds in my life. Now my life looks sunnier and I have much to look forward to. I also have real flowers in my garden now. So it shows things can change.
