Meet our ISVA Team

As well as general ISVA support, we can also offer specialist ISVAs for the following:

Specialist ISVAs:

  • LGBTQ+ communities. Our specialist ISVA Jamie provides you with more information on the service she offers to LQBTQ+ survivors


  • Survivors with learning difficulties and/or autism. Our specialist ISVA Sally provides you with more information on the service she offers to survivors with learning difficulties.


  • Older survivors. Our specialist ISVA Karen provides you with more information on the service she offers to older survivors.


  • Children and Young People. Our specialist ISVA, Emma, provides you with more information on the service she offers to Children and Young People


Our specialist ISVAs also support general clients. Therefore if you request a specialist ISVA we will endeavour to provide one for you, however due to workloads this may not always be possible. All our ISVAs are trained to support our clients, and respond to their individual needs.

If you are aged 13 or over (all genders) then you can call us on 01325 354119 and refer yourself for the ISVA service or email

If you have any questions on our ISVA service, please go to our FAQs

What you can expect from us

  • Respect your confidentiality
  • Value and respect you
  • Not blame you for the sexual violence you have experienced nor judge you because of the behaviour of an abuser or as a result of abuse within your family
  •  Agree with you on what support we can offer
  •  Be on time for arranged appointments
  • Provide you uninterrupted time, without external distractions
  • Respect your boundaries

We ask that you will:

  • Be respectful of any staff or volunteer that you come into contact with while receiving our support
  • Keep to the ISVA Service Support Agreement
  • Let us know if you can’t attend any appointments
  • Be on time for arranged appointments
  • Not attend appointments if you are under the influence of  drugs or alcohol

Contact our Emotional Support Line

Phone us on 0300 222 5730

Tuesday and Wednesday 6.30pm - 8.30pm and Thursday 10am - 12pm

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