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Meet our ISVA Team

As well as general ISVA support, we can also offer specialist ISVAs for the following:

Specialist ISVAs:

LGBTQ+ communities.

Our specialist ISVA Nicole provides you with more information on the service she offers to LQBTQ+ survivors

Survivors with Learning Disabilities/Difficulties and/or Autism.

Our specialist ISVA Sally provides you with more information on the service she offers to survivors with learning difficulties.

Older survivors.

Our specialist ISVA Karen provides you with more information on the service she offers to older survivors.

Children and Young People.

We are currently recruiting a new Children and Young People ISVA.

Our specialist ISVAs also support general clients. Therefore if you request a specialist ISVA we will endeavour to provide one for you, however due to workloads this may not always be possible. All our ISVAs are trained to support our clients, and respond to their individual needs.

Our ISVA team is managed by Jamie who has a legal background and has supported survivors for many years.

If you are aged 13 or over (all genders) then you can call us on 01325 354119 and refer yourself for the ISVA service or email

If you have any questions on our ISVA service, please go to our FAQs

What you can expect from us

  • Respect your confidentiality
  • Value and respect you
  • Not blame you for the sexual violence you have experienced nor judge you because of the behaviour of an abuser or as a result of abuse within your family
  •  Agree with you on what support we can offer
  •  Be on time for arranged appointments
  • Provide you uninterrupted time, without external distractions
  • Respect your boundaries

We ask that you will:

  • Be respectful of any staff or volunteer that you come into contact with while receiving our support
  • Keep to the ISVA Service Support Agreement
  • Let us know if you can’t attend any appointments
  • Be on time for arranged appointments
  • Not attend appointments if you are under the influence of  drugs or alcohol

Contact our Emotional Support Services

0300 222 5730 or email

For times and days go to Talk to Us – our Emotional Support Services page

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We are here to help you and, no matter how hard it may seem, we will get there together.

How else can we help you?


  • It’s made me a happier, stronger, more confident, positive person!

  • I am no longer hiding from life and I have learned to say yes and no. I now do things for me!

  • The training sessions were engaging, very informative and eye opening.  The information on the statistics and range of services was very useful to know as they helped understand the scale and difficulties with sexual violence etc.

  • My time here has been so helpful to me. Having time to step back and look at some of the difficult things that have happened in my life and recognise I have strength has been so precious to me. I am so thankful for being able to access such an amazing safe haven! You have given me the opportunity to step back and breathe again. I feel like a stronger person, able to face the world and live again. I am empowered!

  • Just a quick note to say thank you for listening to me and helping me to rebuild my life. I feel happy and like I am ready to live again. Life is good. I never thought I would feel this good again. Talking has helped me through the darkness and to clear out the weeds in my life. Now my life looks sunnier and I have much to look forward to. I also have real flowers in my garden now. So it shows things can change.

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