Final Assessment & Interview

Final Evaluations and Interview

Completion of the training programme is the first step towards becoming a volunteer.

At the end of training, trainees must submit the required paperwork and attend a final interview.

After the interview there is a further induction period which provides the opportunity to practice telephone support skills. There is then a series of 3 telephone assessments of 15, 30 and 45 minutes respectively before any 'live' telephone support can commence.

If the Centre has any concerns at any point during the training programme, the final interview or the assessments, we may ask you to cease volunteering with us. This may be for the volunteer’s own benefit or to ensure that the standards and principles of The Centre are maintained. We will always do our utmost to ensure that volunteers are supported throughout this whole process.

Latest News and Events

We are now recruiting volunteers for 2018. Can you help?

We are currently recruiting female volunteers for our training programme. When qualified you will offer telephone support to those who contact our helpline - we also have a small number of volunteer counsellor placements for those working towards Degree or Diploma qualification. ...
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