Feedback

We are keen to encourage feedback on how we may improve accessibility to the service and on any service improvements in general. We continue to strive for better services to meet the needs of women and girls.

Previous feedback we've received suggested that women may feel anxious about being pressured into making a police report if they access our services, that they may be worried about not being believed, and that bumping into someone they know at the Centre would be a concern. We know that these are understandable concerns given the experiences that survivors have. We can reassure all women accessing our services that we will never pressure anyone into making a police report or suggest doing so if a woman is opposed to it, we will only work with her to understand the best route for her to take. If you are concerned about anonymity because you may know someone at the Centre or nearby, call us to discuss this and we can make arrangements to make sure your anonymity is completely respected - this is an issue we have experience working with. And most of all, we would like to assure all women and girls that believing survivors is at the centre of our ethos.

Latest News and Events

We are now recruiting helpline volunteers for 2019

We are currently recruiting female volunteers for our training programme and then to work as a volunteer, in the Darlington based Centre, offering telephone support to those who contact RSACC help line. ...
Read more »

Follow @RSACC_Dton

Thank you isn't enough... I cannot put into words just how much you have changed my life around, I can now see light at the end of the tunnel

CREATED EQUALAdhering to Rape Crisis National Service Standards

Charity Number: 1164121