Supporting survivors through Coronavirus

Supporting survivors through Coronavirus

Here at RSACC we always take the safety of our clients, volunteers and staff very seriously.  Due to the changing nature of the COVID-19 outbreak and the changing government guidelines we have had to alter our services – this has impacted our helpline service.  We are sorry but we are unable to offer our helpline service today it will be available again from Monday 30th March 2020.

We are doing everything we can to ensure that survivors across Darlington and County Durham can still access specialist sexual violence support. But following the latest advice from the government we have taken the difficult decision to limit our face to face contact to prevent the spread of the virus. As a preventative measure we are now only providing telephone and email support.

We know the current situation is causing anxiety for many, not least those dealing with the impacts of rape and sexual violence. 

If you need to talk you can call our helpline which will be available from Monday 30th March on 0300 222 5730, Monday to Thursday, 10am – 2pm. 

You can also access Rape Crisis’s Live Chat support here.

During this period we have had to close to new referrals for counselling support for three months as we are unable to provide face to face support. We know this will be difficult for some survivors, but if you need support please call our helpline.

We are very aware of the detrimental mental health impacts of the necessary current social distancing measure. We encourage survivors to look after themselves and have a look at some of our self help resources here

Your welfare and that of your family are of paramount importance to us. These are temporary measures and we will resume our normal service as soon as it is safe to do so. We will keep you updated as the situation evolves. You are not alone.